Welcome to Drive917 (“we”, “us”, “our”). By accessing or using our services, you agree to be bound by the following terms and conditions (“Terms”). Please read these Terms carefully before making a reservation.
1. Introduction
These Terms govern your use of our car rental services. By booking a car, you agree to comply with these Terms, as well as our Privacy Policy.
2. Rental Agreement
When you book a car rental with us, you enter into a rental agreement, which outlines the specific terms and conditions of your car rental, including rental period, fees, and vehicle condition. The rental agreement will be presented to you at the time of booking.
3. Booking and Payment
- Booking Process: To book a vehicle, you must provide accurate information, including personal details and payment information.
- Payment: All bookings require payment in advance. We accept various payment methods, including credit/debit cards.
- Cancellation and Refunds: If you wish to cancel or modify your booking, you must notify us at least 48 hours in advance. A cancellation fee may apply depending on the time of cancellation. Refunds will be processed in accordance with our cancellation policy.
4. Vehicle Availability
While we strive to ensure that vehicles are available as per the reservation, we cannot guarantee availability. In the event of an unavailable vehicle, we may offer an alternative or a full refund.
5. Age and Driver Requirements
- Minimum Age: The primary driver must be at least 21 years old (or as per local law) with a valid driver’s license.
- Driver’s License: The primary driver must hold a valid driver’s license for at least [number of years] years. International drivers must provide an International Driving Permit (IDP) if required.
6. Insurance and Liability
- Insurance: All vehicles come with basic insurance coverage. You may choose to purchase additional insurance for extra coverage.
- Liability: You are responsible for the vehicle during the rental period. You will be held liable for any damage, theft, or loss of the vehicle unless covered by the insurance. Additional charges may apply if the vehicle is returned damaged or with missing accessories.
7. Fuel Policy
The vehicle will be provided with a full tank of fuel. You are required to return the vehicle with the same fuel level. A refueling fee will be charged if the vehicle is returned with less fuel.
8. Vehicle Condition and Use
- Condition: Upon pick-up, inspect the vehicle for any existing damage and report it immediately. You will be responsible for any damage not reported at the time of rental.
- Prohibited Use: The vehicle must not be used for illegal activities, racing, off-roading, or any purpose outside its intended use. Smoking inside the vehicle is prohibited.
9. Late Returns and Extensions
- Late Return: If you return the vehicle late, additional charges will apply for each day or hour that the vehicle is late.
- Extension: If you need to extend your rental period, you must notify us before the original return time. An extension may be subject to vehicle availability and additional charges.
10. Location Restrictions
Vehicles rented from Drive917 can only be driven within [Country/Region] unless otherwise agreed upon. If you plan to drive outside this area, prior permission must be obtained.
11. Indemnification
You agree to indemnify and hold harmless Drive917 from any claims, damages, or legal costs arising from your rental, including but not limited to accidents, traffic violations, and property damage.
12. Termination
We reserve the right to terminate or suspend your rental agreement at any time if you violate these Terms or engage in inappropriate behavior.
13. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal data. By using our services, you agree to the terms of our Privacy Policy.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States, specifically the state of Texas. Any dispute arising out of or related to these Terms will be subject to the exclusive jurisdiction of the courts located in Dallas, TX.
15. Contact Us
If you have any questions or concerns about these Terms or our services, please contact us at:
- Email: info@drive917.com
- Phone: (972) 515-6635
- Address: 3626 N Hall St, Dallas, TX 75219